Plain terms for local-first recovery software.

High Caliber products are designed to help customers inspect, recover, organise, and export supported legacy files, libraries, databases, backups, and mind-map style information on their own device.

• Use the software only with files and backups you own or are authorised to inspect.
• Keep a separate backup of your original data before using any recovery or export tool.
• Check exported results before deleting, replacing, or changing your original archive.
• Use each product within the supported file types, platforms, and versions described on the relevant product page.

Recovery results depend on the condition, version, encryption state, structure, and completeness of the source data. No recovery tool can guarantee that every file, record, message, photo, branch, note, or unsupported item will be recoverable.

• Damaged, incomplete, encrypted, password-protected, heavily modified, or unsupported files may not recover correctly.
• Third-party products and legacy file formats can change or behave differently across versions.
• Preview, trial, demo, or compatibility-check wording should be used wherever it helps customers avoid unsuitable purchases.

A product purchase should provide a licence to use the relevant High Caliber software, not ownership of the source code, brand, or wider business assets unless a separate written agreement says otherwise.

• Do not resell, redistribute, reverse engineer, bypass licensing, or use the software to inspect data unlawfully.
• Optional paid-extra modules, updates, and platform versions must match the final published entitlement rules.
• Whole-project licensing, partnership, white-label, or acquisition discussions are separate from ordinary customer product licences.

Support should begin with non-sensitive details such as product version, operating system, error text, order/licence reference, and generated diagnostic or report text. High Caliber should not ask for passwords, payment-card details, or private recovery files through normal sales or support forms.

If a real customer file is ever needed for support, that requires explicit customer consent and an approved secure transfer route first.

Final public terms must be reviewed against the actual commerce provider, delivery route, refund process, support workflow, UK consumer-rights wording, limitation of liability, warranty wording, governing law, company number, registered office, and contact details.